Terms of service

GPBP – Privacy Policy

Girls Please Buy Property
Last Updated: September 9, 2026
Contact: +91 9990336256 | gpbp.in

1. Introduction

Girls Please Buy Property ("GPBP", "we", "our", "us") is a women-first property and financial education platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights available to you.

By using GPBP's website, mobile application, or related services, you consent to the practices described in this policy.

2. Information We Collect

Information you provide:

  • Identity and contact details: name, phone number, email address
  • KYC documents (Aadhaar, PAN): collected only when you request property enquiry assistance or paid verification services
  • Property preferences: budget, preferred locations, shortlisted properties, enquiries
  • Communications: queries submitted via AI chat, reviews, community posts, support requests

Information collected automatically:

  • Device information: device type, operating system, app version
  • Usage data: pages viewed, features used, session activity
  • Location data: collected only with your explicit permission, for location-based property search

Information we do not collect:
We never request your bank passwords, UPI PINs, or OTPs. Our team will never ask for these credentials.

3. Purpose of Collection

We process your personal data for the following lawful purposes:

  • To create and manage your account, authenticate login, and preserve your shortlists and preferences
  • To provide property recommendations aligned with your stated budget and requirements
  • To verify listings and users, and to prevent fraud and maintain community safety
  • To respond to your queries and provide customer support
  • To comply with applicable legal and regulatory obligations

We do not sell your personal data to third parties under any circumstances.

4. Disclosure of Information

Your data may be shared only with:

  • Internal teams: strictly on a need-to-know basis (e.g., verification team)
  • Service providers: OTP delivery services, payment gateways, and cloud hosting providers, all bound by contractual confidentiality obligations
  • Professional partners: lawyers or chartered accountants, only upon your explicit request and with your consent
  • Legal authorities: only where required by law, court order, or valid government directive

5. Your Rights

You have the right to:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your account and personal data; deletion will be completed within 30 days of request, except where retention is mandated by law
  • Withdraw consent: revoke previously granted permissions (e.g., location access) at any time
  • Opt out of marketing: unsubscribe from promotional communications by replying "STOP" or contacting us at +91 9990336256

6. Data Retention

  • Active account data is retained for the duration of the account
  • Upon deletion request, personal data is deleted within 30 days
  • Financial transaction records are retained for 8 years as required under applicable Indian financial regulations

7. Data Security

We implement industry-standard safeguards including encryption in transit and at rest, secure server infrastructure, and role-based access controls. While we take reasonable measures to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

8. Children's Privacy

GPBP services are intended for users aged 18 and above. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.

9. Cookies

Our website uses essential cookies for authentication, session management, and preference storage. The platform remains functional if cookies are disabled, with limited personalization.

10. Changes to This Policy

We may update this policy periodically. Material changes will be notified via SMS or WhatsApp. Continued use of the platform after such updates constitutes acceptance of the revised policy.

For privacy-related queries, contact us at +91 9990336256.

GPBP – Refund and Cancellation Policy

Last Updated: September 9, 2026

1. Scope

This policy applies exclusively to paid services offered on GPBP. Core platform features — property browsing, searching, shortlisting, comparison, owner contact, AI assistance, calculators, guides, and community access — are free of charge and carry no brokerage.

Paid services include, but are not limited to:

  • Legal/CA document verification (starting ₹999)
  • Property due-diligence reports
  • Ticketed workshops and webinars
  • Premium buyer reports and digital guides

Pricing, deliverables, and timelines are displayed clearly before payment.

2. Cancellation and Refund Terms

a) Legal/CA Verification and Due-Diligence Reports

  • Cancellation before service commencement: 100% refund
  • Cancellation after service commencement: no refund applicable; however, if delivery is not completed within the committed timeline, 100% refund will be issued
  • In case of erroneous delivery (e.g., report for an incorrect property): corrected report at no additional cost, or 100% refund at the customer's discretion

b) Workshops and Webinars

  • Cancellation 48 hours or more before the scheduled event: 100% refund
  • Cancellation within 48 hours of the event: 50% refund
  • Cancellation by GPBP: 100% refund, processed automatically

c) Premium Reports and Digital Guides

  • Cancellation before download or access: 100% refund
  • After download or access: no refund applicable for digital products; corrupted or inaccessible files will be replaced at no cost

3. Refund Process

  1. Initiate a refund request via WhatsApp at +91 9990336256, with the subject "Refund Request" and a screenshot of the payment confirmation
  2. Confirmation of eligibility within 2 working days.
  3. Refund credited to the original payment method within 5–7 working days (UPI refunds typically processed within 2–3 working days)

4. Exclusions

No refund shall be applicable in the following cases:

  • Free platform services, for which no payment was collected
  • Services fully rendered where the request is based solely on change of mind
  • Verification failures attributable to incorrect or fraudulent documents submitted by the customer
  • Events already attended by the customer

5. Dispute Resolution

Customers are encouraged to contact us first at +91 9990336256 for resolution. This policy does not restrict any statutory rights available under Indian consumer protection law.